Is Dell customer support good? 2022 score - All Djs Drive

Is Dell customer support good? 2022 score

Dell Customer Service Rating 2022: Undercover Tech Support Review

(Picture credit score: Laptop computer Magazine)

What a distinction two years makes. Within the time since our final Tech Help Showdown report, Dell has gone again to the lab and retooled a variety of our complaints. Reaching out through social media has vastly improved. Sure, there are nonetheless digital bots, however they’re quite a bit smarter this time round and customarily extra useful. And once you do join with an actual human being, they’re not so able to remotely management your system and do it for you. 

Plus, that is the primary yr we’re in a position to take a look at the entire numerous ranges of customer support that Dell supplies together with gaming and enterprise. It was a large enterprise that confirmed that whereas Dell reps are educated on Home windows associated points, they generally stumble in terms of the corporate’s personal proprietary software program.

Dell tech assist

Total Net Rating Cellular App Rating Social Media Rating Cellphone Rating Guarantee Rating Avg. Name Time Cellphone Quantity Net Help
81/100 14/20 13/15 12/15 22/30 20/20 11:44 1-800-624-9896 Hyperlink (opens in new tab)
Dell XPS 13
Total Cellphone Rating Net Rating Social Media Rating App Rating Guarantee Rating Cellphone Quantity Net Help
84/100 21/30 17/20 13/15 13/15 20/20 1-877-453-6686 Hyperlink (opens in new tab)
Dell Latitude 3410
Total Cellphone Rating Net Rating Social Media Rating App Rating Guarantee Rating Cellphone Quantity Net Help
82/100 19/30 17/20 13/15 13/15 20/20 1-888-278-9707 Hyperlink (opens in new tab)
Dell Inspiron 14 5000 2-in-1
Total Cellphone Rating Net Rating Social Media Rating App Rating Guarantee Rating Cellphone Quantity Net Help
78/100 15/30 17/20 13/15 13/15 20/20 1-888-278-9707 Hyperlink (opens in new tab)
Dell G5 15 Gaming Laptop computer
Total Cellphone Rating Net Rating Social Media Rating App Rating Guarantee Rating Cellphone Quantity Net Help
85/100 11/30 15/20 13/15 13/15 20/20 1‐855-669-3600 Hyperlink (opens in new tab)
Alienware m15
Total Cellphone Rating Net Rating Social Media Rating App Rating Guarantee Rating Cellphone Quantity Net Help
74/100 24/30 17/20 13/15 13/15 20/20 1‐855-669-3600 Hyperlink (opens in new tab)

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